Returns & Refunds

At WhiteVIPHoodie, customer satisfaction is important to us. This policy outlines our return and refund conditions.

Returns

We accept returns within 30 days of delivery.

To be eligible for a return:

• Items must be unused, unworn, and in original condition
• Items must be returned in original packaging
• Proof of purchase is required

Non-Returnable Items

The following items are not eligible for return:

• Worn, washed, or altered items
• Items damaged due to misuse
• Clearance or final sale items (if clearly marked)

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos and your order number.

Refunds

Once your return is received and inspected:

• Approved refunds will be issued to the original payment method
• Original shipping fees are non-refundable unless the return is due to our error
• Refund processing times depend on your payment provider

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.